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--- manual:pws2-30k:pws2-30k_firmware_updating_instruction [2019/06/04 22:01]
admin [File names of the firmwares]
+++ manual:pws2-30k:pws2-30k_firmware_updating_instruction [2022/05/17 01:59] (current)
chloe
@@ Line 1: / Line 1: @@
 ====== PWS2-30K firmware updating instruction ======
-===== What you need =====
+<WRAP center round download 60%>
+{{ :manual:pws2-30k:updating_instruction_pws2-30k_platformtools_v2022.05.17.pdf |}}
-  * One Microsoft Windows OS PC, windows 10 recommend.
-  * [[manual:pws2-30k:firmware_updating_tool|The updating tool app]]
-  * One CAT5 or higher category network cable
-In this instruction, the example network configuration is as following table.
-<WRAP center round important 60%>
-**Make changes in YOUR SITE**.
 </WRAP>
-|PWS2-30K|IP|192.168.1.11|
-|:::|Sub mask|255.255.255.0|
-|:::|Gateway|192.168.0.1|
-|PC|IP|192.168.1.20|
-|:::|Sub mask|255.255.255.0|
-|:::|Gateway|192.168.0.1|
-The subnet mask of the PC and the PWS2-30K should be the same, typically 255.255.255.0, and the IP of the PC and the PWS2-30K should be in a same segment of network.
-for more information about subnet, refer to [[https://en.wikipedia.org/wiki/Subnetwork]]
-<WRAP center round important 60%>
-% of the failures to update are caused by these issues.
-  * Not setting the PCS and the PC to the same subnet
-  * Not turning off the firewall
-  * Not connecting the PC to the PCS directly but with ethernet switch
-  * Not disabling unnecessary adapters
-</WRAP>
-===== File names of the firmwares =====
-^File name^Indicates^Symbol^
-|APP.bin|HMI firmware|S|
-|U1.hex|DSP firmware|D|
-|DWIN_SET.zip|HMI display|M|
-updating the bottom firmware of the HMI doesn’t request a hard reboot. It’s recommended to update the HMI bottom firmware before updating the DSP firmware.
-===== Updating HMI display (PWS1-30K only)=====
-Unzip the DWIN_SET.zip to the root folder a TF card not exceeding 16GB. A non-fast-format for fat32 is recommended before doing that.
-<WRAP center round tip 60%>
-A TF card bigger than 16GB may NOT be recognized by the HMI, though in the market, 32GB is the smallest that can be bought.
-</WRAP>
-The structure of the files in the TF card should be like:
-  Root
-   └DWIN_SET
-     ├0.bmp
-     ├1.bmp
-     ├2.bmp
-     ├3.bmp
-     ├...
-  - Power off the PWS1-30K
-  - Unmount the bolts marked in the following image\\   {{:manual:pws2-30k:pws2-30k_unmount_front_panel.png?400|}}
-  - Unmount the panel carefully <WRAP center round important 60%>Because there is a cable connecting the HMI to the motherboard</WRAP>
-  - Insert the TF card to the HMI. <WRAP center round tip 60%>According to some feedbacks from sites, some [[https://www.wd40.com/|WD40]] is recommended to use to the slot, incase of slot contactor oxygenated, making the HMI cannot read the card</WRAP>
-  - Mount the panel to the body with 2~3 bolts
-  - Power up the PWS1-30K
-  - the HMI will ask you to calibrate the touchscreen, and after that it update the display itself
-  - After updating done, the HMI will enter home page.
-  - Power off the PWS1-30K
-  - Unmount the bolts
-  - Unmount the panel carefully again
-  - Put out the TF card
-  - Mount the panel back to the body again
-===== Procedures =====
-  - Connect the PC to the PWS2-30K ethernet terminal with a network cable. Power up the PWS2-30K.
-  - Check or set (if necessary) the IP configuration of the PWS2-30K product
-  - Configurate the IP of the PC to an available one.\\ Press windows key, type control and start the control panel, address to **Control Panel -> All Control Panel Items -> Network and Sharing Center**, select** change adapter settings**\\ {{manual:control_panel.png?400|Control panel}}\\ Select and right-click the active adapter, edit **properties**, select **TCP/IPv4**, edit the IP configurations.(Please DO record the server IP in case of update failed, and It’s strongly recommended to disable the Wi-Fi of the PC before updating operation)\\ {{manual:setting_pc_ip.png?400|Setting adapter IP}}
-  - Open the update tool app. If Windows firewall appears, please **DO NOT** block the app.\\ <WRAP center round important 60%>Make sure Firewall is NOT blocking this app! Otherwise there will be unpredictable connection problem.</WRAP>
-  - The tool app will fill the IP of the default active network adapter to the server PC IP, you can change the server IP if it is not what you set to the adapter, then click establish server.\\ {{manual:updating_tool_app.png?400|The app}}
-  - Input the PCS IP read from or set to the PWS2-30K, and input the updating password: IAP888888, then click send password. The HMI will slide to an updating page, and then the updating MUST BE continued and completed, otherwise the HMI will NOT return functional.
-  - Click choose firmware, then choose the update firmware file. Click **UPDATE NOW**.
-  - Wait for the completion of updating. The HMI will reboot and enter home page after updating completed. Power off and power up the PWS2-30K shall be implemented to apply the new firmware.
-<WRAP center round important 60%>
-Updating firmware may cause previous settings lost.
-  * re-set the setting after firmware updating.
-  * for multiple units updating, to save time on setting, refer to [[#optionalbatch_parameter_setting]]
-</WRAP>
-===== Exception procedures =====
-==== Failed to establish server ====
-	Make sure that the IP filled in Server PC IP is the same as set in your network adapter
-==== Strange IP filled in the Server PC IP ====
-	Check if there’s any virtual network adapters, and disable the Wi-Fi adapter
-==== Stuck at the booting screen, lost connection ====
-  * A hard reboot to the PWS2-30K is recommended.
-  * Start the app again and proceed again, never mind the timeout warning after sending password
-  * As long as a log shows 192.168.1.11 joined, it means the connection regained
-==== Updating interrupted and forgot the former PC IP ====
-Once the updating starts, the HMI will enter bootloader, a reboot will not make it enter the core program and always trying to connect the IP who activated the bootloader.
-In our experiences, many customers will change their PC IP once they meet some issue in the updating procedure, without noticing that the PWS2-30K has already entered bootloader, and worse, the former IP which they used to activate the bootloader is forgotten, in that case, the PC can never connect to the PWS2-30K. and the PWS2-30K is stuck in the bootloader.
-To solve this mobius ring, follow these steps:
-Install a free software, Wireshark Network Analyzer, download from https://www.wireshark.org/#download
-  - Start the Wireshark Network Analyzer
-  - Select the ethernet adapter connected to the PWS2-30K, double click it\\ {{manual:wireshark_app.png?400|Wireshark}}\\  <WRAP center round tip 60%>
-If wireshark indicates, //No available interface found//, you need to install WinPcap, (You must have missed it when installing Wireshark)
-[[https://www.winpcap.org/install/bin/WinPcap_4_1_3.exe]]
-</WRAP>
-  - In the transportation list, there would be a repeating broadcast information\\ {{manual:ethernet_broadcasting.jpg?400|Broadcasting}}
-  - In this example, we can read that the PWS2 with an IP of 192.168.1.11, who is in the bootloader, lost the connection to the previous PC who has an IP of 192.168.1.20
-  - So, we need to set the IP of the PC to 192.168.1.20
-  - Start the update tool app again and proceed the regular updating sequences.
-  - There would be a timeout warning after sending the password, but it does NOT matter, as long as a log shows, e.g. 192.168.1.11 joined, it means the connection regained
-In previous version of updating tools, there's a bug that even with an IP from another subnet, it can trigger the PWS2-30K into bootloader, and PWS2-30K will be calling a server IP not in its subnet, and stuck on the bootloader screen.
-To solve this issue, please follow these steps
-  - Make sure that you have a USB-RS485 adapter, and properly install it to your PC
-  - Confirm which COM port this adapter is taking, using Windows-> Device Manager
-  - Connect the adapter to the PWS2-30K with a ethernet cable
-  - Download and install this free software [[https://sourceforge.net/projects/realterm/|RealTerm]]
-  - Open Realterm, turn to label **Port**, select the COM port the adapter is taking, and the **baud rate** 19200, **Parity** to None, and click **open** and **change**
-  - Turn to label **Display**, select **Display as ASCII**
-  - Turn to label **Send**, type //Restore//, note that R must be capital, and click **send ASCII**
-  - Once the screen of Realterm shows like this, the PCS will be set to IP 192.168.1.10, calling for updating server 192.168.1.20\\  {{:manual:pws2-30k:image20190522143120.jpg?400|}}
-  - And then you can set your PC to 192.168.1.20 and update the PCS again
-==== The language became Chinese ====
-  - Click anywhere in Home page
-  - Click "Cog" icon
-  - Select this option to change language\\ {{:manual:pws2-30k:25carbon.png?400|}}
-===== Optional: Batch parameter setting =====
-Batch parameter setting can be implemented after updating. Writing the preset register values of the PWS2-30K to prevent repeated setting.
-Clicking the Batch parameter setting button to start setting, conforming to the register recorded in the script file: **default.ini** in the same folder with the updating tool .exe file(if it doesn't exist, create it with an empty tex file.).
-To change the preset parameters, edit the config document **default.ini** with text editor software. And follow the **format rules** to edit the register address and values. Refer to the communication protocol for the register mapping and value range.
-Format rules
-  * The number left of the equal-sign is the register address, a line break must be following the equal-sign.
-  * The value shall be under the register address.
-  * A semicolon shall be put in the end, as indicator of one register setting.
-  * All the numbers, including the register address and value are decimal-based.
-This example shows how to edit a default.ini
-Assume we want to set the following parameters to these values:
-  * Max charging current ->80A
-  * Max discharging current ->80A
-  * Lower voltage limit of battery protection -> 220V
-  * Upper voltage limit of battery protection -> 700V
-According to the protocol,
-  * Max charging current, address is **811 in decimal**, magnification is 10, so this register shall be set to **800**
-  * Max discharging current, address is **812 in decimal**, magnification is 10, so this register shall be set to **800**
-  * Lower voltage limit of battery protection, address is **813 in decimal**, magnification is 10, so this register shall be set to **2200**
-  * Upper voltage limit of battery protection, address is **814 in decimal**, magnification is 10, so this register shall be set to **7000**
-default.ini shall be written in this way
-=
-;
-=
-;
-=
-;
-=
-;